Seeing is Understanding
As all people that have an interest in masonry, it is important for us to realize that we often need help understanding new technologies, old traditions and why the architect drew such a thing. All information shared is only as good as the person communicating the concern. Now, I know I am not the world’s best communicator (ok, stop laughing), but when I am explaining a masonry situation that requires some assistance from a more experienced co-worker I need to be on my game. As an employee of one of the nation’s top masonry firms for many years, I had a variety of expertise at my fingertips, people who could jump in a truck and come to a jobsite without adding expense to my job.
That is what we all need, someone there who can help. Mortar Net Solutions™ has that service ready and waiting for you. Proud of their technical experience and innovation, Mortar Net can take a look at your jobsite condition and offer the suggestions you sometimes need to keep things moving. Oh – and it is part of our everyday service that we offer all of our customers.
Mortar Net Solutions provides an extensive and ever-expanding library of customer testimonials, and how-to and installation videos. The how-to and installation videos are shot with a focus on helping make the mason’s job easier. Based on the technical department’s most frequent requests from masons and designers, the videos have been developed to help educate and instruct the viewer using time proven techniques that are typically passed down from one’s mentor. Written and based on hundreds of jobsite visits where North America’s masons and project managers have discussed jobsite conditions, the videos are designed to solve specialty issues using universal techniques. Though products are referenced, the basis of the videos is the education that is presented as well as the techniques that are shared. Compatibility of products as well as the do’s and don’ts of mixing materials is broken down into simple talk.
As technology expands our trade with digital time clocks, automated estimating and accounting services, cellular phones and digital video cameras, it is great to know that the originator of the first mortar collection system allows its technical department the ability to share experience, and video equipment to assist the masons in solving problems with time proven techniques and quality products.
Showing the masonry industry Mortar Net’s commitment to the industry and the technical expertise that is part of our everyday service will provide the customer with confidence that their masonry-related questions will be answered correctly.